A clear next step
Help for your journey.
This is a preview
Preview plans cannot be installed or provide data, and simulated payments do not charge a card.
Contact support
JavaScript is needed to open the optional support chat. The guidance below is always available.
Prefer email? support@hellofar.com reaches our human support team. We aim to reply within 24 hours.
Before installation
Check the exact phone model and carrier-lock status. Read the plan’s start rule and keep a reliable connection while following installation steps.
If data is not working
Check the selected mobile-data line, your location and the plan’s roaming settings. Do not delete the eSIM as a routine fix. Keep activation codes and QR codes private.